Privacy Policy – SK Adventures

This Privacy Policy (“Privacy Policy” or “Policy”) explains how Savannah Knights Adventures Limited (“SK Adventures”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you book a safari, beach holiday, tour, transfer, hotel stay, flight reservation, or any related travel service with us, visit our website, contact us, or interact with our services.

Your privacy matters to us, and we are committed to protecting your personal information in accordance with applicable data protection and privacy laws. By using our services or providing your information to us, you agree to the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time. Any updates will be posted on this page together with the revised effective date. We encourage you to review this Policy regularly.

Outline

• What personal information we collect
• How we use your personal information
• How we share your personal information
• Cookies and website analytics
• Cross-border data transfers
• Your rights
• Security
• Data retention
• Changes to this Privacy Policy
• How to contact us

What Personal Information We Collect

When you request information, make an inquiry, or book a safari, tour, transfer, beach holiday, hotel, or flight service with SK Adventures, we may collect the following information:

• Full name
• Phone number
• Email address
• Residential address
• Nationality
• Date of birth
• Passport details
• Emergency contact information
• Travel dates and preferences
• Payment information
• Dietary requirements and special requests
• Accommodation preferences
• Flight details where applicable

To finalize your booking and ensure smooth travel arrangements, we may also collect additional information required for reservations, park permits, transportation, visas, or insurance purposes.

In certain cases, we may collect limited health-related information such as allergies, mobility concerns, or medical conditions relevant to your safe participation in a safari or tour.

If you provide personal information for other travelers included in your booking, you confirm that you have their permission to share such information with us.

When you contact us

When you contact us through phone, WhatsApp, email, social media, contact forms, or live chat, we may collect:

• Your contact details
• Communication history
• Inquiry details
• Preferences and feedback

Calls or messages may occasionally be monitored or stored for customer support, training, and service improvement purposes.

When you visit our website

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type
• Device information
• Website usage data
• Pages visited
• Referral sources
• Approximate geographic location

We may use cookies and similar technologies to improve website functionality, analyze website traffic, and personalize your browsing experience.

Photos and Videos During Tours

During safaris, tours, or group experiences, photos and videos may occasionally be taken by SK Adventures staff, guides, or fellow travelers.

We will seek your permission before using any identifiable photos or videos for promotional or marketing purposes.

We are not responsible for photos or videos taken by other travelers during shared tours.

How We Use Your Personal Information

We use your personal information for the following purposes:

To provide travel services

We use your information to:

• Confirm and manage bookings
• Arrange accommodations and transportation
• Organize safari activities and park entries
• Process payments
• Send booking confirmations and travel updates
• Provide customer support
• Respond to inquiries

To improve our services

We may use information to:

• Improve our website and services
• Analyze customer preferences
• Personalize travel recommendations
• Enhance customer experience
• Resolve technical issues

Marketing and promotional communication

With your consent where required, we may send you:

• Safari offers
• Travel promotions
• Newsletters
• Travel inspiration
• Special discounts and updates

You may unsubscribe from marketing communications at any time.

Legal and operational purposes

We may process your information to:

• Comply with legal obligations
• Prevent fraud and unauthorized activities
• Maintain business records
• Enforce our terms and conditions

How We Share Your Personal Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to provide travel services, including:

• Hotels and lodges
• Airlines and transport providers
• National parks and conservation authorities
• Tour guides and activity providers
• Payment processors
• Visa support providers
• IT and website service providers

We may also share information when required by law, immigration authorities, border control agencies, or regulatory authorities.

All third-party service providers are expected to handle your information securely and confidentially.

Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience
• Support marketing campaigns

You can modify your browser settings to refuse cookies, although some website features may not function properly.

Cross-Border Data Transfers

As an international safari and travel company, SK Adventures may transfer your information to service providers or partners located outside your country of residence where necessary to fulfill your travel arrangements.

We take reasonable measures to ensure your personal information remains protected during such transfers.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent
• Object to certain processing activities
• Request restriction of processing
• Request a copy of your information

To exercise your rights, please contact us using the contact information below.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill booking and travel obligations
• Comply with legal requirements
• Resolve disputes
• Maintain business records

When no longer required, personal information is securely deleted or anonymized.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on our website together with the revised effective date.

How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact on email info@sk-adventures.com